Terms and Conditions of Sale

Last updated: April 2026

These Terms and Conditions of Sale (the "T&Cs") govern all product sales made by Sparkle via the website sparkle.bzh. Placing an order on the Site implies full and unreserved acceptance of these T&Cs.

The applicable T&Cs are those in force at the date of the order. Sparkle reserves the right to modify them at any time — please review them before each order.

1. Seller

Brand	Sparkle
Share capital	€24,000
Company registration	Lorient Trade Register n° 913 733 010
EU VAT number	FR91913733010
Registered address	41 Avenue du Général de Gaulle, 56170 Quiberon, France
Contact	[email protected]

2. Products

Sparkle sells craft beers (44 cl cans) and accessories (glasses, t-shirts, gift sets) via its e-commerce website.

Products available for sale are those listed on the Site at the time of the order, subject to availability. Product photos and descriptions are provided for information purposes only and have no contractual value. Sparkle reserves the right to modify its catalogue at any time.

Given the artisanal and seasonal nature of our beers, the exact composition of orders may vary depending on availability. We will notify affected customers as soon as possible.

3. Age verification

In accordance with French regulations on the sale of alcohol, access to the Site and the placement of any order are strictly reserved for adults aged 18 and over. An age verification step requiring entry of your date of birth is carried out upon entering the Site.

By confirming your date of birth, you certify that you are of legal age to purchase alcoholic beverages in your country of residence. Sparkle reserves the right to cancel any order where there is reasonable doubt as to the buyer's age.

4. Orders

4.1 Minimum order

A minimum order of €60 applies to individual customers. This threshold does not apply to professional customers, whose conditions are governed by a specific agreement.

4.2 Order process

To place an order, you must: select your products, add them to your cart, enter your delivery and payment details, then confirm your order. A summary is displayed before final confirmation.

Your order is confirmed upon receipt of payment. A confirmation email is sent to the address provided at checkout.

4.3 Availability

Products and prices are valid subject to stock availability. If a product becomes unavailable after your order is confirmed, Sparkle will notify you by email and offer either a substitute product of equivalent value or a full refund.

4.4 Promotional codes

Sparkle may offer discount codes from time to time. Unless stated otherwise, these codes are:

Valid for single use per customer
Not combinable with other codes or ongoing promotions
Valid only within their expiry date
Non-transferable and non-refundable

Sparkle reserves the right to deactivate any code used abusively or fraudulently.

5. Prices

All prices are displayed in euros inclusive of all applicable taxes (VAT included). Sparkle reserves the right to modify prices at any time. The applicable price is that displayed on the Site at the time of order confirmation.

Shipping costs are shown separately and added to the order total at checkout before payment.

6. Payment

Full payment is required at the time of ordering. Sparkle accepts the following payment methods via Shopify Payments:

Credit/debit card: Visa, Mastercard, American Express
Apple Pay
Google Pay

All transactions are secured. Sparkle does not store your banking details at any time — these are processed directly by our payment provider.

In the event of a declined payment or confirmed fraud, Sparkle reserves the right to cancel the order concerned.

7. Delivery

7.1 Delivery zones

Zone	Carrier	Shipping costs
Metropolitan France	UPS / Colissimo (remote areas)	Free from €100
Belgium, Spain, Netherlands	UPS	As per rate applicable at time of order
Professional customers	As per specific conditions	As per specific agreement

7.2 Delivery times

Delivery times are indicative only. Within metropolitan France, delivery typically takes 2 to 5 business days from dispatch. For remote areas within France, delivery is handled by Colissimo. For Belgium, Spain, and the Netherlands, all deliveries are handled exclusively by UPS — please allow additional time depending on your location.

Sparkle shall not be held liable for delays attributable to the carrier or circumstances beyond its control. In the event of a significant delay, we will notify you by email as soon as possible.

7.3 Receipt and inspection

Upon receipt of your parcel, please inspect your order in the presence of the delivery driver. If visible damage is found, please note your reservations on the delivery receipt and contact us immediately at [email protected].

7.4 Export regulations

The sale and delivery of alcoholic beverages are subject to specific regulations in each country. By placing an order from Belgium, Spain, or the Netherlands, you confirm that:

You are of legal drinking age under the laws of your country of residence
The personal importation of alcoholic beverages is permitted in your country
You are solely responsible for compliance with local regulations applicable to your purchase

Sparkle shall not be held liable for any consequences arising from non-compliance with the regulations in force in the country of delivery.

8. Sparkle Club — Monthly subscription

8.1 Description

The Sparkle Club is a monthly subscription allowing you to receive a curated selection of Sparkle craft beers each month, with shipping included. Two plans are available:

Plan	Contents	Monthly price
Silver	8 beers per month	€64 incl. VAT, shipping included
Gold	12 beers per month	€84 incl. VAT, shipping included

8.2 Billing and dispatch dates

The first payment is charged at the time of subscription.
Subsequent payments are charged on the 1st of each month.
If you subscribe before the 10th of the month → you will receive the current month's box (dispatched around the 5th).
If you subscribe after the 10th of the month → you will receive the following month's box.

If a payment fails (expired card, insufficient funds, etc.), Sparkle will notify you by email. If the issue is not resolved within 5 business days, your subscription may be suspended until your payment details are updated in your account.

8.3 Pause and cancellation

Your subscription can be paused or cancelled at any time from your customer account, with no fees or notice period required. Cancellation takes effect at the end of the current billing period. No partial refund will be issued for a month already charged.

If you experience any difficulties, our team is available at [email protected].

8.4 Right of withdrawal — Sparkle Club

In accordance with European Directive 2011/83/EU, you have a 14-day cooling-off period from the date of subscription to withdraw from the agreement, without giving any reason.

However, once your first box has been dispatched, the right of withdrawal no longer applies, as craft beers are perishable goods with a limited shelf life.

As a result:

If you request withdrawal before dispatch of your first box: full refund within 3 to 5 business days.
If the box has already been dispatched at the time of your request: the right of withdrawal no longer applies for the current period. Cancellation takes effect from the following month.

To exercise your right of withdrawal: [email protected]

8.5 Box composition

The composition of each box is communicated on an indicative basis on the Site and may vary depending on production availability. Sparkle commits to:

Offering a varied selection of recent beers
Never sending duplicate references in the same box
Notifying subscribers of any significant change to the usual box composition

Variation in box composition is inherent to the artisanal and seasonal nature of our production and is accepted by the subscriber upon sign-up.

9. Right of withdrawal — Standard orders

For non-food products (accessories, merchandise), you have 14 days from the date of receipt to exercise your right of withdrawal, in accordance with European Directive 2011/83/EU, without giving any reason.

To exercise this right, contact us at [email protected] with your order number. Return shipping costs are at your expense. Refunds are processed within 3 to 5 business days of receiving the returned item in its original condition, to your original payment method.

In accordance with European Directive 2011/83/EU, the right of withdrawal does not apply to alcoholic beverages or perishable goods.

9.1 Special case: gift sets

Sparkle gift sets containing both beers and non-food items (t-shirt, glass, etc.) are considered inseparable products. The right of withdrawal does not apply to the set as a whole as it contains perishable goods.

If you wish to return a non-food item received separately (not as part of a gift set), the standard 14-day withdrawal period applies normally.

10. Returns and complaints

Any defective, damaged, or incorrect product must be reported within 48 hours of receipt, to [email protected], with supporting photos.

After verification, Sparkle will either issue a refund within 3 to 5 business days or arrange a replacement, at no cost to you.

For full details on refund cases, please see our Refund Policy.

11. Legal warranties

All our products benefit from the following legal warranties:

Statutory warranty of conformity (Articles L217-4 et seq. of the French Consumer Code) — 2 years from delivery
Warranty against hidden defects (Articles 1641 et seq. of the French Civil Code)

Sparkle does not offer any additional commercial warranty beyond the statutory warranties listed above.

12. Liability

Sparkle shall not be held liable for any indirect damages resulting from the use of its products. Our liability is in all cases limited to the amount of the order concerned.

Sparkle shall not be held liable for total or partial non-performance of its obligations in cases of force majeure, including but not limited to: natural disaster, pandemic, fire, strike, telecommunications network failure, cyberattack, Shopify platform technical failure, or any other unforeseeable and unavoidable event beyond Sparkle's control.

13. Professional customers (B2B)

Professional customers benefit from specific pricing and delivery conditions, defined contractually. To access our B2B portal or request a quote, visit our professional portal or contact us at [email protected].

14. Personal data

The processing of your personal data in connection with your purchases is described in our Privacy Policy.

15. Customer reviews

Sparkle encourages customers to share their reviews on our products and services, including via Untappd, Google, or any other platform. Sparkle does not modify, filter, or delete any genuine customer review. Reviews are submitted freely and are not subject to any commercial incentive.

16. Mediation and dispute resolution

In the event of a dispute, we invite you to contact us first at [email protected] to seek an amicable resolution. We commit to responding within 15 business days of receiving your request.

If no amicable agreement is reached within 60 days of our first response, you may refer the matter free of charge to a consumer mediator. We propose the following mediator:

CM2C – Centre de Médiation de la Consommation de Conciliateurs de Justice
14 rue Saint-Jean, 75017 Paris, France
www.cm2c.net

You may also use the European Online Dispute Resolution platform:
ec.europa.eu/consumers/odr

17. Governing law

These T&Cs are governed by French law. Any dispute relating to their interpretation or performance shall be subject to the exclusive jurisdiction of the courts within the jurisdiction of the Rennes Court of Appeal, unless otherwise required by applicable consumer protection law.

Appendix — Withdrawal form

To be completed and returned only if you wish to exercise your right of withdrawal, in accordance with European Directive 2011/83/EU.

To the attention of Sparkle — [email protected]

I/We (*) hereby give notice of my/our (*) withdrawal from the contract for the sale of the goods (*) below:

Description of goods: ___________________________
Ordered on: ___________________________
Received on: ___________________________
Order number: ___________________________
Name of consumer(s): ___________________________
Address of consumer(s): ___________________________
Signature of consumer(s): ___________________________
Date: ___________________________

(*) Delete as appropriate.

See also: Legal notice · Privacy policy · Refund policy